Please choose carefully when selecting prints and sizes as we do not refund for change of mind or error in selection unless you contact us prior to printing taking place. Check the actual measurements in inches or centimetres.
All artwork is copyright of PETER RYAN. Any unauthorised reproduction (this includes both material/tangible and digital forms of reproduction) is a violation of international copyright law.
When purchasing an original artwork please note that there is always a chance that the image may be used for prints or products in the future.
Any enquiries please email [email protected]
Please note that COVID-19 has created delays within the dispatch and postal services. Whilst many orders will still arrive within expected timeframes, there are some unpredictable delays that are out of our control. We appreciate your patience and understanding with any delivery delays that may occur on orders.
We send all Australian orders with Australia Post and Pack & Send.
Our Paper and Canvas prints are printed to order.
Printing and processing takes between 2 and 5 days depending on how busy we are.
We print to order so please allow 2-5 days processing and 7-20 days printing and shipping for Australian orders (more for international).
We’ll endeavour to get orders out as fast as we can but during busy periods it can take the full amount of time quoted. Regional Australia can take up to 20 working days for shipping on top of the processing and printing times.
We dispatch our Canvas and Paper Prints from Mullaloo WA 6027
All other items are dispatched from Applecross WA 6153. They typically take 1-5 days processing and 1-2 weeks shipping (more for regional Australia and international orders).
You can find more specific details about shipping in each individual product listing under the shipping section.
There is also details on the the SHIPPING & RETURNS page
As soon as your order is processed, you will receive a confirmation email acknowledging your purchase.
Once your order is dispatched, you will receive another email with a link to view your online order. Follow the link and you will be able to look up your tracking details.
If you do not receive any notifications, please check your spam/junk folder.
Please check your tracking details and contact the postal or delivery service for updates on your orders delivery status. As with any postal service, sometimes things can be delayed in transport. The postal services are the best people to discuss these issues with. If they are unable to assist you, please contact us directly. If the tracking for your order is empty or incorrect, please email [email protected] and we will follow it up asap.
Some items have a pick up option available. Please see each specific product’s shipping section for details. Pick Up codes used on non-applicable items may result in the dispatch of your order being delayed and a separate invoice for shipping costs being issued to you.
We will email you when your items are ready to collect. If you do not receive any notifications, please check your spam/junk folder.
If you are charged shipping on an item that you decide to collect from us, we will refund you the shipping fee back into the account or gift card you used to purchase your items. This refund takes up to 4 days for us to process. Your financial institutions may take up to 4 days. This means it may take up to 8 business days for refunds to appear in your bank account.
No. Unfortunately there is a strict no ‘rain checks’ returns policy on all items.
Yes. In the unlikely event that your order is mixed up, we will happily send you the correct item. We will reimburse you for any cost incurred returning the incorrect item to us.
Yes. If you receive an item that is damaged or faulty and this was not in the product description, we will happily replace or refund your item. Please check if there is damage to the package prior to opening and photograph as all items are checked before packing so damage during shipping will be documented for their insurance. Read SHIPPING & RETURNS for more information.
Maybe. Please check this with customs in your country of residence. If your items are over a specified monetary value, some countries will withhold the items until you pay an import duty or tax. The amount varies from country to country so please check with your customs office.
In very rare cases customs may choose to inspect your item. In the UK (and possibly other countries) this inspection fee may be passed onto the customer.
Please note that Peter Ryan Art is not liable for any import duties, taxes, levies, or customs fees that your country of residence charges you for the receiving of your item. Please familiarise yourself with the import duties, taxes and charges that your country of residence applies to items being sent from Australia.
For any further questions please email [email protected]